WooCommerce easy fulfillment with Amphora
In this article we will show you how easy is to externalize your daily operations. Amphora does it for you. You just will have to send us your products, and we will start fulfilling automatically the orders that start flowing in our system in real time, everywhere.
1. Sync WOOCOMMERCE
Once you create your Amphora account, we need to sync our shop. Amphora will use the WooCommerce API to connect automatically with your store, and get the products and orders in real time.
By default, we use the last version of the WooCommerce API (V3), working since 2018.
The requirements are:
WooCommerce version 3.5.x or later
WordPress version 4.4 or later
To link the store, we only need to add the web address of our shop, and we will be redirected, and required to enter and accept the new connection.
2. Add WOOCOMMERCE products
Once we are linked, we need to add the products that Amphora will be working. If you just want us to work some products, you can link only those, and we will only work with the orders that contain them.
It is important to check before we sync the products, that we have a different SKU for each product. The SKU is like the ID card of a physical item. It is problematic later to have products without SKU or with duplicated SKU inside the same shop. The SKU is an internal id, so feel free to invent any pattern, like TSHIRT-RED-5.
Notice that the SKU is case-sensitive, so is not the same THSIRT and tshirt.
3. Send us product
Now that we have the products sync with Amphora, we can go and start receiving orders that you will see in the orders page, but still is not possible to activate the service. We miss the most important thing, your products!
To send products, we need to define what we are sending (products/quantities).
This process will end up with a product sending in progress, and will generate for you some labels. This labels must be pasted outside the box that you are sending, so we can scan them and place them in our fulfillment warehouse slots.
As soon as the warehouse receive the product, the state of the sending will be updated in your Amphora dashboard, and you will have stock. You can open each sending and check what is the content and check the status of each box/pallet.
We need to control what you send us. To do so, we require you to label properly each box/pallet and its content.
Boxes have to be labeled outside, so we can scan them when received. If the box contains a single SKU inside (only one product inside) we can forget about labeling what it contains, we already know with the label of the box. Otherwise, we need to divide and label the different products inside the box with product labels (can be your own EAN, or Amphora generated defaults). To divide the box/pallet content, you can use small boxes, plastic bags or any mean that seems reasonable, but make sure to paste outside each a product label, so we can allocate your products in the correct storage shelf.
Our generated labels can be easily identified:
Orange labels are identifying a product
Blue labels are identifying a box. You can see below the content of that box (list of SKU and quantity expected)
Now we will activate. The orders that will arrive from WooCommerce will be processed, the remaining stock will be calculated, and the fulfillment will be leaving the next business day.
In Amphora, you will see in real time the state of your WooCommerce orders:
New: We just received the order
Processing: We checked that there is stock, and the warehouse has already the order in the work pipeline
Shipped: The order is ready, packed and with a label, travelling to the destination. You can check now the tracking URL.
Fulfilled: The customer received the order, we got confirmation from our carrier.
Exception: Something happened (missing stock, the address is wrong...). We will handle this if we can, or notify you if we need something.
Cancelled: You can cancel any order, before we start processing it.
All orders can be controlled together, from WooCommerce or any other E-shops that you want to sync to Amphora
Did you like what you saw? Would you like to forget about the daily transactions with your WooCommerce customers?
We can handle all the logistics for you, and take care of your stock, your customers and your B2B product transactions. And all this will happen with full real time tracking information and remote control on your operations.
Request a demo now, and one of our go-live experts will personally help you with all the steps!