Ölend

The anticipatory capability offered by the Amphora portal translates into fewer incidents and time saved for Ölend. With only 6% of incidents, the international brand maintains an excellent reputation and avoids negative reviews.

12 years ago, Adriana Dumon decided to share how she made backpacks on Facebook. Soon after, Ölend was born, a brand of accessories with an urban, very city style. What started in the dining room of her home in Barcelona following a tutorial to sew backpacks, has become a recognized brand that today triumphs even in the United States and Korea. In the last two years, Ölend has experienced a boom in sales, thanks to some of the changes in its designs and, above all, investment in marketing.

What I like about Amphora is that they listen to what the customer needs in order to improve.

Customer centric

"In the end, the goal is for our customers not to feel that we are working with an external logistics partner. Roman, Ölend's Managing Director and CCO, asked only one thing: that we pamper Ölend as if it were our own project. The Amphora team was all ears and, to date, Ölend has increased its sales by 53% in four months. 53% in four months.

More customer centric

In the ecommerce world, where growth brings with it new needs, having a partner that adapts its services to these demands is crucial. And all the better if these adjustments are made quickly: "Amphora is very flexible in listening to customer needs and very quick to implement requested improvements".

You save a lot of customer service work

In search of technology

We needed a logistics partner that was very strong in software. A requirement that meets

Ölend, a brand that sells a lot and to many countries, needed a logistics professional capable of handling very short lead times, sales peaks, unforeseen events, easy access to order status, incidents, etc. But above all, they wanted him to be an ally of the brand. They ended up finding in Amphora a complete portal for their operations. Thanks to the software, they have simplified their operations and can now focus on developing brand strategies to continue scaling the company. This solution, which is currently driving Ölend's success, has been key to Amphora's position as a market leader for the past three years. Initially developed to streamline our internal logistics, Amphora's software now supports more than 200 e-commerce sites.

The same spirit

Roman refers to the accelerated growth that both Amphora and Ölend have experienced in recent years. Since 2021, the unisex accessories brand has been expanding steadily. Ölend relies on Amphora to continue this momentum in its local and, above all, international sales.