Order Management System

Centralize multichannel order management on a single platform, providing real-time visibility and control of every order from creation to delivery. It also delivers strategic insights to scale the business and improve the end-customer experience.

Control platform

Complete order traceability

Manage the full order lifecycle: from creation to shipment, with total control over statuses, priorities, and operational flows. This ensures agile management, reduces errors, and enhances customer experience.

Unified visibility of all orders
Custom status and workflow management
Automatic prioritization based on business rules
Reduction of operational incidents

Stock

Product and Inventory Management

Inventory is not just stock: it is key operational information. We centralize all real-time product data — from available units to logistics and commercial attributes — into a single accessible system.

Each SKU includes quantities, locations, batches, HS code, supplier, and associated orders. Every movement automatically updates the system, ensuring complete traceability, accuracy, and consistency across all processes.

Visibility

Analytics and Reporting 

You can’t improve what you don’t measure. That’s why every operation generates data that is transformed into useful insights.

Access key metrics on orders, timing, and operational performance, identify bottlenecks, and make decisions based on real data. All with a clear, actionable view of the business.

Additionally, the system includes specific reports reflecting real warehouse operations: product movements, order evolution, picking errors, operator productivity, batch traceability, and replenishment needs.

Ticketing and Customer Service 

Centralized incident management system connected to orders, inventory, and operational status.

Includes direct communication via WhatsApp between carrier, Amphora, and end customer for real-time delivery and incident management.

Reduces resolution times, communication errors, and operational workload.

Implementations

Multichannel Integrations 

We connect with leading ecommerce platforms, marketplaces, and ERP systems.

Integration with platforms and marketplaces
Carrier connectivity
Add leading ERP and management software

Discover our integrations